COVID-19 Response: King County Metro and Sound Transit Reduce Services

March 24, 2020

As coronavirus continues to impact King County, King County Metro and Sound Transit modify services to adapt.

King County Metro and Sound Transit are making changes to their services in response to COVID-19. Both agencies cite sharp declines in ridership and staff shortages as being a motivator behind the changes. 

King County Metro and Sound Transit are not collecting fares during this time. The agencies encourage riders to board and exit buses using the rear doors whenever possible.

King County Metro announced that buses will begin a reduced schedule starting March 23, 2020. Metro shared that these reductions mean that "buses run less frequently throughout the day. Some bus service may also start later in the morning and end earlier in the evening. Some routes will not operate and nearly all routes have individual trip cancellations." View this post to learn more about the exact routes and rides changed by this decision. These service changes also mean that trip planning applications may not provide accurate information. Instead, riders can use Metro text departures to stay updated on running services by texting a bus stop ID to 62550.

Sound Transit also announced the reduction of services on Link light rail, Sounder trains, and some ST Express routes. Click here or here to learn more about the specific service changes each mode will undergo. Sound Transit similarly states that trip planning applications may not be synced, and suggests riders sign up for rider alerts.

Both changes come alongside previously scheduled service changes that either agencies were implementing. 

To learn more about the way transportation and mobility services are adapting to coronavirus concerns, contact Nathan Emory, Regional Alliance for Resilient and Equitable Transit (RARET) Workgroup Coordinator, at NEmory@hopelink.org. You can also subscribe to RARET weekly updates on service changes.

Mobility News

Screenshot of Spinner and Transportation Options Page
By Laura Loe March 25, 2026
With the support of two vendors, Anthro-Tech and Cambridge Systematics, and incorporating feedback from our Mobility Team, various Mobility Coalition Partners and individuals with disabilities, we are excited to bring you an updated version of Find a Ride.
By Lyn McCarthy February 10, 2026
Thursday, May 21st 5:00-8:00pm, North Bend City Hall
By Lyn McCarthy February 10, 2026
Your Story Matters
RARET Logo, RARET stands for Regional Alliance for Resilient and Equitable Transportation
By Dean Sydnor February 6, 2026
Read the full 10-page report here: RARET Flooding 2025 Transportation Report
PDF of Find a Ride toolkit
By Laura Loe October 17, 2025
The Find a Ride Communications Toolkit contains information to share on your social media channels and to promote Find a Ride’s Trip Planner throughout Puget Sound at in-person events.
Logo Find a Ride Phase 2
By Laura Loe August 7, 2025
Phase 2 seeks to streamline rules and procedures for rider intake, eligibility determination, and enrollment verification in Puget Sound
By Lyn McCarthy July 28, 2025
SVMC hosted a Rural Transporation Advocacy 101 Workshop on June 13th, 2025
RARET logo
By Dean Sydnor July 17, 2025
Downstream Transportation Impacts of Medicaid Cuts & Changes, July 2025
Click on diagram for full PDF.
By Laura Loe March 12, 2025
Find a Ride Phase 2 - Request for Information (RFI). Please respond to FindARide@hopelink.org by Friday, April 4, 2025. Hopelink values your time and input. While comprehensive information is welcome, concise and direct answers are equally valued.
By Manny Mendoza February 25, 2025
In Collaboration with the North King County Coalition & South King County Coalition By Manny Mendoza and ʻOhu Kāne
More Posts